Did you buy something from us, but your product isn’t working properly? That’s unfortunate; we’re here to help you. If your product isn’t functioning properly upon receiving it, please keep all packaging materials and contact our service team within two weeks so we can assist you as quickly as possible. When you reach out, include the purchase date, product type, and serial number. Did you purchase the product from one of our dealers? In that case, please contact the point of sale.
Note: did you buy the product from one of our dealers (so not via BERG.com)? Please contact the relevant store. Our customer service can only help if you bought directly from BERG.com.
